Frequently Asked Questions
Everything you need to know about your Cupids beauty journey.
Are Cupids products cruelty-free?
Yes, we are committed to ethical beauty. All Cupids products are 100% cruelty-free and never tested on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return lightly used products for a full refund or store credit.
Can I track my order?
Absolutely! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
Are your beauty products suitable for sensitive skin?
Most of our formulas are dermatologist-tested and designed for all skin types. However, we recommend checking the full ingredient list on the product page or performing a patch test first.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installments via Afterpay.